Introduction
At Nature Enriched, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the Australian Privacy Act 1988 (Cth) and other relevant regulations.
Information We Collect
We may collect and store the following types of personal information:
- Name, email address, phone number, and postal address.
- Payment and billing details (processed securely via third-party providers).
- Order history, preferences, and browsing data.
How We Use Your Information
We use the collected information for:
- Processing and fulfilling orders.
- Providing customer support and responding to inquiries.
- Sending updates, promotional offers, or newsletters (with your consent).
- Improving website functionality and user experience.
Data Protection & Security
We implement industry-standard security measures to protect your data, including:
- Secure Socket Layer (SSL) encryption.
- Limited access to personal data by authorized personnel only.
- Compliance with relevant cybersecurity standards.
Third-Party Services
We may share limited data with third-party providers (e.g., payment processors, couriers) solely for order fulfilment. These third parties are required to comply with strict confidentiality obligations.
Your Rights
You have the right to:
- Access, update, or request deletion of your personal data.
- Withdraw consent for marketing communications.
- File a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.
Cookies & Tracking Technologies
We use cookies to enhance user experience and analyse website traffic. You can disable cookies via browser settings, though some website functions may be affected.
For further details, please contact us at [email protected].